Consumer Rights Mission: New Submission

Submitted By (Submission ID): Elza Buys from South Africa (56715873)

Subject: Roof - Permatex are not honouring their gaurentee

Description: On 26/3/2008 Permatex started working on our roof. It is an iron roof and had to be treated for leaks and painted again. JOhan Steenekamp gave us a 5 year gaurentee. After a year the roof started leaking. We paid R22500 for the work.
When we contacted Mr Steenekamp he kept on dodging us.
After many calls and even a letter from our attorney he still did not make contact with us.
It is going to cost us a lot of money to repair the roof. We are both pensioners.

Testimony: I testify that the information provided above is true to the best of my knowledge and I have no malafide intention in making this submission and if so not found in future, I will be responsible for any liability arising from it. I confirm that I have the necessary supporting evidence to prove my submission and I undertake to furnish the same if need be.

Elza Buys

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