Subject: COMPLAINT
Message: I BOUGHT A CAR IN 2008 LEXUS IS250. I BOUGHT AN EXTENDED MAINTAINANCE PLAN FOR EXTRA 20000KM MAKING IT TO COVER THE CAR UP TO 120000KM. NOW LEXUS IS TELLING ME IT WAS THE WRONG INFORMATION WHAT I BOUGHT WAS A SERVICE PLAN. THE RECIEPT SHOWS THAT IT WAS A MAINTAINANCE PLAN AND THEY ALSO SENT ME A SHORT CONTRACT WHERE THEY TICKED SERVICE PLAN, AND THEY INSIST THEY CAN ONLY GIVE ME EXTENDED SERVICE PLAN.
PLEASE ADVISE
Message: I BOUGHT A CAR IN 2008 LEXUS IS250. I BOUGHT AN EXTENDED MAINTAINANCE PLAN FOR EXTRA 20000KM MAKING IT TO COVER THE CAR UP TO 120000KM. NOW LEXUS IS TELLING ME IT WAS THE WRONG INFORMATION WHAT I BOUGHT WAS A SERVICE PLAN. THE RECIEPT SHOWS THAT IT WAS A MAINTAINANCE PLAN AND THEY ALSO SENT ME A SHORT CONTRACT WHERE THEY TICKED SERVICE PLAN, AND THEY INSIST THEY CAN ONLY GIVE ME EXTENDED SERVICE PLAN.
PLEASE ADVISE
We need more info to comment. please tell us the difference in their terms and conditions between maintainence and service plan.
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