Submitted By (Submission ID): suhas singh from India (57328773)
Subject: aircel data card- de activated
Description: i have purchased a aircel data card, 4 weeks back, submitted all my documents on time, connection was activated after 1 week they de-activated the connection saying the address is a UP license and written in hindi, so they asked for a passport copy, submitted again and they lost it, had a fight with sales and they got it connected, then again stopped my connection, saying they lost the documents, third time i submitted the documents and they rejected the document as photo was not clear, i went to aircel office and still and they tell its rejeted because this is in the name of jagdish, i re submitted the documents,sales person is not picking up the call and its almost 2 weeks, my connection is still dis connected, they are still not activated, please advise what to do.
i am suffering a lot, because i have wasted money in xerox, travelling and calling to get it fixed and still i dont see any solution
Testimony: I testify that the information provided above is true to the best of my knowledge and I have no malafide intention in making this submission and if so not found in future, I will be responsible for any liability arising from it. I confirm that I have the necessary supporting evidence to prove my submission and I undertake to furnish the same if need be.
suhas singh
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Dear Consumer,
ReplyDeleteWe have reviewed your submission and we observe that you have been struggling to get your grievance suitably addressed.
We suggest the following actions that may help you to resolve your grievance ASAP.
- Send 10 days written NOTICE by registered post to the product / service owner describing in detail the entire dispute, your suffering so far, your plea justified with appropriate arguments and enforcement actions that you intend to take if the dispute is not resolved amicably within the said notice period.
- Now copy paste the same NOTICE in an email and send it to the concerned official of the highest rank in the organization with CC to support@ConsumerRightsMission.com which will be considered as deemed authorization to us from you to deal in the matter on your behalf.
Once you are done with the actions as specified above, we will do all that we can to help you in the matter.
Please note that the NOTICE is a key document in the entire grievance redressal process and needs to be meticulously drafted and appropriately served. You may refer to our guidelines here.
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