Product / Service Provider Name: M/S KOUTONS RETAIL INDIA LTD GURGAON
Subject: CHEATING & FRAUD BY KOUTONS RETAIL INDIA LTD
Description: COMPANY OPENED FRANCHISEE SHOWROOM FOR SALE OF ITS PRODUCTS READYMADE GARMENTS.COMPANY COMMITTED WITH ME TO PAY AMT.Rs.40000.00 PER MONTH MEA[MINIMUM EARNING ASSURANCE].AFTER THE EXPIRY OF THREE IT BECOME AMOUNT RS.46000.00 PER MONTH.
BUT AFTER THE EXPIRY OF THREE YEAR FROM THE DATE OF AGGREMENT THE COMPANY NOT SUPPLY THE GOODS OF STOCK AS PER REQUIREMENT.
SO, HOW I CAN MAKE VOLUME OF SALES.I REQUESTED MANY TIMES TO ALL OFFICIAL OF COMPANY IN THIS REGARD, BUT ALL PROMISE STOCK SEND URGENTLY AS PER REQUIREMENT, BUT IN RESULT NO BODY CARE THE PROBLEM ,AND NO STOCK SEND PROPERLY.COMPANY SEND ME EMAIL TO CLOSE MY SHOWROOM ON DT 06-12-2010 WITH PROMISE TO PAY SECURITY AMOUNT AND BALANCE AMOUNT OF MG [COMMISSION AND EXPENSES]AND PICK UP THE STOCK FROM GALLARY WITHIN ONE MONTH. BUT I HAVE NOT RECEIVED ANY AMOUNT TILL DATE.I MAIL TO ALL SENIORS OF COMPANY, BUT NO BODY CARE.SO, I REQUEST TO YOU PL TAKE MATTER AND SOLVE MY PROBLEM.
AMOUNT DUE IS RS.513711.00 AS PER FULL AND FINAL FROM COMPANY.
AS PER THE PROMISE BY COMPANY TO PAY AMOUNT WITHIN MONTH,COMPANY FAILED TO DO THE SAME.NOW I AM ENTITLED TO GET MG OF RS. 46000.00 PER MONTH FROM THE DATE 01-12-2010 TO DATE OF PAYMENT BECAUSE THE STOCK IS LYING IN OUR GALLARY,SO WE COULD NOT RENT OUT OR START OTHER NEW BUSINESS IN THIS SPACE.
DUE TO THIS I ALSO BEAR A LOSS OF FITTING , ITS MAKE AS PER DESIGN REQUIRE BY COMPANY.
I HOPE YOU ARE IN EARLY AND APPRECIATED ACTION.
IF ANY QUERY YOU CAN CALL TO ME 09872075248 TELU RAM SINGLA
M/S RAM KRISHNA ENTERPRISES, K C ROAD BARNALA-148101 [ PUNJAB]
ADDRESS OF COMPANY IS BELOW:-
M/S KOUTONS RETAIL INDIA LTD,
CORP OFF :- 274-275,PHASE VI,UDYOG VIHAR, SEC-37,GURGAON-122001[HARYANA]
PHONE NO 0124-4139300
WEBSITE :- KOUTONS.COM
E MAIL ADDRESS :- DPS@KOUTONS.COM,DILPREET@KOUTONS.COM,KOUTONS@KOUTONS.COM
---
Consumer Rights Mission is dedicated to empower and further the cause of consumers.
Dear Consumer,
ReplyDeleteWe suggest the following actions that may help you to resolve your grievance ASAP.
- if you have lost all hopes of an amicable resolution with product/ service provider then stop accepting any requests to fix the issue from them and make it absolutely clear to them that you are no longer interested in their product/ service and want acceptable and commensurate compensation for the extent of damage caused including and accounting for all the pain that you had to go through in the process.
- the best way to deal in such matters is to provide 10days written notice to product/ service provider by a registered post describing in detail the entire dispute and making it absolutely clear to them that if an agreeable resolution is not reached within the said notice period of 10days then you will be forced to take punitive and enforcement action against them.
- you may also like to indicate what you are looking for in terms of compensation to settle the dispute amicably.
- specify in your notice itself one and more possible actions which you can and intend to take such as:
-- filing a complaint with consumer court to recover financial loss.
-- filing a complaint with regulatory authorities for appropriate action for the deficiency in product/ service.
-- filing a complaint with local authorities/ governing bodies to take note and appropriate action.
-- filing a complaint with local welfare associations such as Resident Welfare Associations (RWA) to take note of the matter and alert other consumers in the area.
-- filing a complaint with consumer welfare organizations for taking note and appropriate action.
-- registering a complaint with online consumer forums for taking note and appropriate action.
-- spreading the word on internet, social sites and by word-of-mouth to alert other consumers.
-- filing a Right to Information (RTI) application to expedite action on your grievance if applicable.
- mostly it is seen that the grievances are resolved expeditiously after such a notice is sent and the same can be expected in your case.
- however, if this doesn't work then you have no choice but to take legal action against them and for which you may contact us separately after you have firmly made-up your mind to the extent you are willing to go to take action against the product/ service provider in your pursuit of justice.
You may treat this as our preliminary response and if you like us to respond to your specific questions, you may please post your comments below. If you face problem(s) posting your comments, you may please write-in to us at support@ConsumerRightsMission.com with your submission ID and we will help you ASAP.
You may also note that we provide write-ups on solutions to key issues of common interest to consumers on regular basis on our forum. Therefore, you may please subscribe to updates from us or connect with us on facebook and twitter to access latest information on consumer affairs, resources and grievance redressal.
We thank you for giving us an opportunity to serve you.
Enabling Consumers!!!
Consumer Rights Mission | www.ConsumerRightsMission.com