Product / Service Provider Name: OMEGA MARITIME MANAGEMENT SERVICES
Subject: OMEGA MARITIME MANAGEMENT SERVICES is not refunding my fees of Rs. 30,000.
Description: Sir,
I join OMEGA MARITIME MANAGEMENT SERVICES in my college in august 2010.They drive a campus in my college.After that they took medical in chandigarh and ask me to deposit refundable fees of Rs. 30,000 .they gave me a joining letter.Then i send a dd of Rs. 30,000 on 7 sept. 2010.i have a photocopy of these also .Then in may, i was ill(zondic) and i send applicaton to refund my fees .I have to report on 4 JUNE 2011 in chennai but i was ill so i could not go. I call many times in OMEGA MARITIME MANAGEMENT SERVICES but they do not answering me right. They are not talking me now.Please help me sir , i am in big problem.
I shall be very thankfull to you for this.
VIJAY RATHI
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Consumer Rights Mission is dedicated to empower and further the cause of consumers.
Dear Consumer,
ReplyDeleteWe suggest the following actions that may help you to resolve your grievance ASAP.
- if you have lost all hopes of an amicable resolution with product/ service provider then stop accepting any requests to fix the issue from them and make it absolutely clear to them that you are no longer interested in their product/ service and want acceptable and commensurate compensation for the extent of damage caused including and accounting for all the pain that you had to go through in the process.
- the best way to deal in such matters is to provide 10days written notice to product/ service provider by a registered post describing in detail the entire dispute and making it absolutely clear to them that if an agreeable resolution is not reached within the said notice period of 10days then you will be forced to take punitive and enforcement action against them.
- you may also like to indicate what you are looking for in terms of compensation to settle the dispute amicably.
- specify in your notice itself one and more possible actions which you can and intend to take such as:
-- filing a complaint with consumer court to recover financial loss.
-- filing a complaint with regulatory authorities for appropriate action for the deficiency in product/ service.
-- filing a complaint with local authorities/ governing bodies to take note and appropriate action.
-- filing a complaint with local welfare associations such as Resident Welfare Associations (RWA) to take note of the matter and alert other consumers in the area.
-- filing a complaint with consumer welfare organizations for taking note and appropriate action.
-- registering a complaint with online consumer forums for taking note and appropriate action.
-- spreading the word on internet, social sites and by word-of-mouth to alert other consumers.
-- filing a Right to Information (RTI) application to expedite action on your grievance if applicable.
- mostly it is seen that the grievances are resolved expeditiously after such a notice is sent and the same can be expected in your case.
- however, if this doesn't work then you have no choice but to take legal action against them and for which you may contact us separately after you have firmly made-up your mind to the extent you are willing to go to take action against the product/ service provider in your pursuit of justice.
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