Query No. 49778483 submitted by marie watson dated 30 May 2011
Subject: Garage Vehicle Service-Faulty
Description:
On the On the 11th of April I took my vehicle for a service. On the following day all the oil leaked and the engine was damaged. After contacting the garage that serviced the car they took we took it to an expert on the type of vehicle. the vehicle. the vehicle has been sent in since the 13h of April to date and has not been fixed, they have agreed to fix it but has told me that they have another block, i have not block and now the garage where the car was taken to the expert has used the engine top on another vehicle and has failed to replace. I struggle every day with transport and some times my daughter is writing exams at University and comes off at 9 in the evening. The garage that me the fault are dragging their feet and do not even assist me with transport. Now another problem arises just when i thought it was going to be fixed.both garage owner are in the same street and are friends. Please assist I despirate to have my car back.
Subject: Garage Vehicle Service-Faulty
Description:
On the On the 11th of April I took my vehicle for a service. On the following day all the oil leaked and the engine was damaged. After contacting the garage that serviced the car they took we took it to an expert on the type of vehicle. the vehicle. the vehicle has been sent in since the 13h of April to date and has not been fixed, they have agreed to fix it but has told me that they have another block, i have not block and now the garage where the car was taken to the expert has used the engine top on another vehicle and has failed to replace. I struggle every day with transport and some times my daughter is writing exams at University and comes off at 9 in the evening. The garage that me the fault are dragging their feet and do not even assist me with transport. Now another problem arises just when i thought it was going to be fixed.both garage owner are in the same street and are friends. Please assist I despirate to have my car back.
this is clear cut the case of deficiency in service and cheating. you should file a complaint with the local governing and enforcement authority with appropriate claim for the damage to the car, harassment and pain you have gone through and the cost incurred in the entire process such as lawyer fees, court charges etc.
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