Complaint No. 44956554 against Indian Railways registered by Sandeep Gupta dated 27 February 2011
Subject: Excessive delays
Description:
23-Feb: My wife with my little kid was to travel from Aligarh to Delhi via Gomti Express. The dep. time is 11:30AM and the arrival time is 14:00PM. However, the train departed at 15:30PM from Aligarh and reached Delhi at 21:00PM. What a poor service, harrassment for passengers specially for kids and sheer wastage of time, money and energy... Is there any accountability on this front. Are we not entitled to better service. Worst of all, there is no one to apprise you of the expected arrival time.
Subject: Excessive delays
Description:
23-Feb: My wife with my little kid was to travel from Aligarh to Delhi via Gomti Express. The dep. time is 11:30AM and the arrival time is 14:00PM. However, the train departed at 15:30PM from Aligarh and reached Delhi at 21:00PM. What a poor service, harrassment for passengers specially for kids and sheer wastage of time, money and energy... Is there any accountability on this front. Are we not entitled to better service. Worst of all, there is no one to apprise you of the expected arrival time.
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