Consumer Rights Mission: New Submission

Submitted By (Submission ID): Veena Chopra from India (64927401)

Subject: Fraud made by Aviva Life Insurance Company

Description: Sir, I am 63 years old Widow and I want to tell about fraud made by the Agent and Company Officials of Aviva Life Insurance Company to me. An agent namely Kavita was living nearby my house at Chandigarh. She came to know that I was getting retired from job as I was working only as a Adhoc teacher at Shahbad in Haryana after the death of my husband in the year 1991. She pointed me time and again to take an Fixed Deposit scheme from Aviva Life Insurance Company and always disturbed me while I am on my way to Mandir or elsewhere. Sir, I am having a son who is living with me I discussed with him about the matter and he clear cut refused to take any scheme from Aviva but after disturbance of agent time and again I called her in the absence of my son. Then she assured me that I have to pay Rs. 50,000/- one time and I will get more than Rs. 80,000/- after 3 years. She send some people for my medical check up and then take Rs. 50,000/- from me. She also told me that I would get Insurance Cover free. When I got my POLICY NO: LSP1726678 my son said it is not a FD scheme and asked me to call the agent. I immediately called the agent and she took me to her branch of CBOP at Sec: 17, Chandigarh as my son was having touring job so he was not able to come with me at Bank. There branch manager assured me that this is not exact Policy and we will change the same and provide the FD Scheme at the earliest. They again made manipulations with me and made fraud and get more cheques from my side after ensuring me that I will get whole my money back after depositing the amount for 3 years. I was once again captured under their trap and put faith on them because person is working as Branch Manager of a Bank. Then I called them time and again initially they gave me assurance but after 3-4 months they never pick up my phone. Then I went to the CBOP Branch at Sec: 17, Chandigarh and initially I came to know that the agent is now not working with Aviva and Branch Manager is on tour and after some others visits I came to know that Branch Manager was also not in job. Sir, then I requested the CBOP, Branch time and again but they refused to help me then I went to Aviva Branch at Sec: 9, Chandigarh and wrote them letter but all in vain. They never cooperate with me

Sir I want to request your goodself that now I had retired from my job and not having any source of income. I am only requesting you please help me provide me justice or please tell me what to do.
I also want to tell that I am having only son who is struggling in his life since the age of 16 years when my husband was expired, he is doing the job on compassionate grounds and working hard for survival and not in a position to roam here and there and beg for my money which is already detained by some greedy people and companies as mentioned above.

IT IS A CLEAR CUT FRAUD OF AGENTS

PLEASE HELP ME YOU ARE MY ONLY HOPE AS YOU ARE WORKING AS ORGANIZATION FOR HELP OF SENIOR CITIZENS AND NEEDY PEOPLE.

Testimony: I testify that the information provided above is true to the best of my knowledge and I have no malafide intention in making this submission and if so not found in future, I will be responsible for any liability arising from it. I confirm that I have the necessary supporting evidence to prove my submission and I undertake to furnish the same if need be.

Veena Chopra

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