Consumer Rights Mission: New Submission

Submitted By (Submission ID): SURENDRA SINGH KARKI from India (58442419)

Subject: REFUND AGAINST CANCELLED TICKET

Description: Dear Sir/MAM,
I had reservation for 29th Dec 2010 for three passengers by August KRANTI RAJ EX- TRAIN #12953 from Mumbai central to NZM station.
The train was cancelled due to GUJJAR agitation en route to Delhi and accordingly I was informed by the Railways that ticket amount will be refunded to me. Accordingly I filed the TDR for the refund.
It is almost one year since the train was cancelled but I have not been given refund by IRCTC/RAILWAYS despite sending hundreds of emails. The details of reservation and TDR are as below:
The details for the reservation are listed below:

IRCTC #1811285(refund complaint)
TDR DETAILS:
REASON: TRAIN CANCELLED
TDR DATE: 01.02.2011
Ref No.: 2011021002089661

Pnr Number:* 8150801708
TR ID-0289686860
CLASS: 3AC
CCM/REFUND –NORTH RAILWAY NEW DELHI
Ticket Details
1 Surendra Karki 58 Male
2 Vijaya Karki 55 Female
3 Karanjeet Rawat 18 Male
Payment Details Payment Option: ICICI BANK Ticket Charge: Rs
5385.00 + Service Charge: Rs 20.00 Total Amount: Rs 5405.0
SURENDRA SINGH KARKI
CELL#09220906704

Testimony: I testify that the information provided above is true to the best of my knowledge and I have no malafide intention in making this submission and if so not found in future, I will be responsible for any liability arising from it. I confirm that I have the necessary supporting evidence to prove my submission and I undertake to furnish the same if need be.

SURENDRA SINGH KARKI

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