Consumer Rights Mission: New Submission

Submitted By (Submission ID): Shrawan Yadav from India (54705455)
Product / Service Provider Name: IIBM Institute of Business Management
Subject: MIscommunication about the MBA course they provide.
Description: I've done 'MBA(finance) + 3 certifications' from IIBM Institute of Business Management. while pursuing to this course i confirmed many times whether this course is AICTE approved or not. Everytime i was informed over the phone and by emnails that this course is AICTE approved by the institute officials. I've their respond mail as a proof which i am attaching here.

i appllied this course in aug'2009 and got certified in Aug'2010. after being certified i started searching for the govt. jobs requiring Management trainees.

I got a opprtunity with 'Food Corporation of India' to apply for a post of Management trainee(accounts)which required a MBA(finance)degree/ certificate.

After clearing the entrance,gd and interview,at the time of documentation i was told by FCI officals that my certificates were not valid as this institute does not offer AICTE approved courses and i was thrown away of the organisation.

I spent about a year while preparing for these entrance, GD and Interview.Pls take some action as i am feeling cheated by the IIBM officials

The total amount for which I am feeling cheated :-
Course fee-48,000 + FCI preparation(form+coachings+travel expenses)-22,000 + Wastage of two important growth years of my life + Mental stress.

I can provide with all the details like fee slips,respond mail and the rejection letter showing the reason.


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1 comment:

  1. Dear Consumer,

    We suggest the following actions that may help you to resolve your grievance ASAP.
    - if you have lost all hopes of an amicable resolution with product/ service provider then stop accepting any requests to fix the issue from them and make it absolutely clear to them that you are no longer interested in their product/ service and want acceptable and commensurate compensation for the extent of damage caused including and accounting for all the pain that you had to go through in the process.
    - the best way to deal in such matters is to provide 10days written notice to product/ service provider by a registered post describing in detail the entire dispute and making it absolutely clear to them that if an agreeable resolution is not reached within the said notice period of 10days then you will be forced to take punitive and enforcement action against them.
    - you may also like to indicate what you are looking for in terms of compensation to settle the dispute amicably.
    - specify in your notice itself one and more possible actions which you can and intend to take such as:
    -- filing a complaint with consumer court to recover financial loss.
    -- filing a complaint with regulatory authorities for appropriate action for the deficiency in product/ service.
    -- filing a complaint with local authorities/ governing bodies to take note and appropriate action.
    -- filing a complaint with local welfare associations such as Resident Welfare Associations (RWA) to take note of the matter and alert other consumers in the area.
    -- filing a complaint with consumer welfare organizations for taking note and appropriate action.
    -- registering a complaint with online consumer forums for taking note and appropriate action.
    -- spreading the word on internet, social sites and by word-of-mouth to alert other consumers.
    -- filing a Right to Information (RTI) application to expedite action on your grievance if applicable.
    - mostly it is seen that the grievances are resolved expeditiously after such a notice is sent and the same can be expected in your case.
    - however, if this doesn't work then you have no choice but to take legal action against them and for which you may contact us separately after you have firmly made-up your mind to the extent you are willing to go to take action against the product/ service provider in your pursuit of justice.

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